Directorate: Enterprise Development

Service Offerings:

  • Advise and support potential entrepreneurs to establish businesses
  • Facilitate the establishment of cooperatives
  • Develop and support SMME's and cooperatives
  • Conduct entrepreneur programmes for target groups (youth, women and people with disability)
  • Assist SMME's and Cooperatives to access funding
  • Capacitate cooperatives to comply with Cooperatives Legislation and Regulations
  • Advocate for SMME's to access procurement opportunities within provincial departments

For more information Contact:
Tel: 013 766 4378 / 4482
Fax: 013 766 4614
 

Registration of Cooperatives
Mbombela Square 
Opposite Mpumalanga High Court 
Building 4, 45 Samora Macheal 
Mbombela, 1201

Directorate: Economic Empowerment

Service Offerings

  • Link empowerment groups to large corporations
  • Monitor compliance to BBBEE by corporations

For more information Contact:
Tel: 013 766 4143
Fax: 013 766 4614
 

Directorate: Regional and Local Economic Development

Service Offerings:

  • Develop, support and review LED plans
  • Provide strategic economic development support to municipalities
  • Develop investment incentive strategies in districts
Directorate: Consumer Protection

Service Offerings:

  • Protect consumers from unfair business practices
  • Provide information on Consumer rights and responsibilities
  • Provide Consumer advice
  • Handle consumer Complaints
  • Adjudicates on consumer cases to ensure redress (Consumer Court)

How to Lodge your complaint

Complain to the branch manager or customer care office of the business concerned before asking the Consumer Protection Office to intervene. The office has trained staff (investigators) to help resolve your complaint and advise you on your rights as a consumer.

Ways of Complaining

  • In Person
    Put your complaint in writing so that you can hand it over to the person you spoke to.
  • Telephone complaints
    First find out if there is a toll-free helpline you can call. If not, call the head office and ask to speak to the person in charge of consumer complaints or customer service.
  • Complaint by letter
    Address the letter to the Managing Director or Chief Executive Officer.

For more information contact:

  • Ermelo: 017 8114830
  • Nkangala: 013 947 2240
  • Bushbuckridge: 078 842 644
  • Witbank: 013 692 7934/5848
  • Nelspruit: 013 766 4943
Directorate: Business Regulation

Service Offerings:

  • Regulate gambling and betting activities in the Province (Mpumalanga Gambling Board)
  • Implement business licensing and trading hours legislation (Mpumalanga Liquor Authority)
  • Create awareness on the effects of liquor and gambling (Consumer Education)

For more information contact:
Tel: 013 766 4112
Fax: 013 766 4614
 

Directorate: Trade and Investment Promotion

Service offerings:

  • Develop and implement the Mpumalanga Export Strategy
  • Provide information, advise on export trade opportunities and export awareness campaigns
  • Monitor the value of exports and investment through the implementation of the Export and Investment Strategies
  • Implement Bilateral Trade and Investment Initiatives
  • Develop and implement the Mpumalanga Investment Strategy
  • Facilitate the participation of emerging exporters at trade shows and trade missions in collaboration with the Mpumalanga Economic Growth Agency
  • Assist companies to register as exporters/importers
  • Assist in preparations for international fairs as and when requested by the Dti

For more information Contact:
Head Office
Tel: 013 766 4181
 

Ehlanzeni Regional Office
Tel: 013 766 4834/4806
 

Gert Sibande Regional Office
Tel: 017 811 3944
 

Directorate: Strategic Initiative

Service Offerings:

  • Support infrastructure projects

For more information Contact:
Tel: 013 766 4181
 

Directorate: Sector Development

Service Offerings:

  • Establish and support Industrial Development hubs

For more information Contact:
Tel: 013 766 4534 / 4462
Fax: 013 766 4614